IVOXA is trained on your business. It answers customer questions in seconds, on your website chat and your phone line, day and night, using only the knowledge you approve. When you are ready, it can also take bookings and connect to your systems.
Online now
Available on chat and call, no queues, no voicemail.
To the first response, every single time.
Of answers grounded in your approved knowledge.
Dashboard for every conversation, transcript and summary.
Pricing, coverage, timings, policies, order status. The questions are simple, but they cost you hours, hold time, and after-hours customers who leave without an answer.
The same trained assistant lives on your website as chat and on your phone line as a natural voice. Configure it once, and it serves both.
On chat it replies in seconds. On calls it speaks naturally in your customer's language, with your greeting, your tone, your rules. No hold music, no scripts.
Answers about products, prices, policies and timings come only from the documents and FAQs you approve. Restricted topics stay restricted. Nothing is made up.
Sensitive issue, or the customer asks for a person? IVOXA transfers to your team with the full context and a summary, so nobody starts from zero.
Every chat and call lands in one place: transcript, summary, captured details and outcome. Review conversations, spot gaps, and improve your knowledge over time.
Launch fast with instant question answering. Then, when your business is ready, switch on the capabilities that turn conversations into completed work.
The core, from day one
When you want scheduling handled
When you want real actions
Good to have, fully under your control. Every action it can take is explicitly permissioned, validated against your rules, and logged in an audit trail. It never gets free rein over your systems.
No custom development, no rip and replace. You configure, connect, and go live, and we guide you through all of it.
Upload your knowledge: website, documents, FAQs, price lists and policies. Set the greeting, the tone, and what it must never discuss.
Add the chat widget to your website with one snippet, and point your phone line to IVOXA. Same brain, both channels.
Run test conversations, review transcripts, then publish. Watch every chat, call, summary and captured lead on one dashboard.
Warranty questions, service charges, coverage areas, visit requests. IVOXA was shaped on real service operations first, and it shows in how naturally it handles them.
Accurate answers on models, features, prices and offers, straight from your catalogue.
First-line guidance from your manuals and FAQs, before a ticket is ever needed.
Timings, service areas, warranties and returns, answered the same way every time.
Every inquiry qualified and recorded with contact details, even at 11 PM on a Sunday.
Requests collected and routed to your team, or booked directly with the bookings add on.
With system connectivity, customers get live status straight from your systems.
Bring us your website or your FAQ. We will show you IVOXA answering from it, live.
Configure once, deploy everywhere. The same knowledge and rules will carry your customer experience across every channel, so a conversation that starts on chat can continue on a call without missing a beat.
You decide exactly what it can say, see and do. Everything else is locked down and logged.
The goal is not to automate conversations.
The goal is to automate customer outcomes.
A 30 minute session. We will run IVOXA on questions from your world, walk through the dashboard, and map your fastest path to going live.
Send it to us with the button below, or copy the details and email them to us yourself.